Free shipping in the United States
All orders ship free to addresses in the United States.
Processing time
Orders are processed within 1–2 business days. Orders placed on weekends or holidays are processed the next business day.
Delivery time
After your order ships, delivery usually takes 3–7 business days. You will receive an email with your tracking number as soon as your order ships.
Address issues
Please double-check your shipping address at checkout. If you notice a mistake, email us as soon as possible and we will do our best to update it before your order ships.
Lost or delayed packages
If your tracking has not updated in 7 business days or your package is marked as delivered but you did not receive it, contact us and we will help you resolve it.
Contact
Email support@smoothspine.com.